Recent Posts

Water Damage And Your Hardwood Floors

2/17/2020 (Permalink)

hardwood floors and cabinets removed after water damage in kitchen The hardwood floors in this kitchen had to be removed after a sink leak.

Hardwood floors are becoming more and more popular due to its required low maintenance. Although hardwoods floors are extremely durable, they can be vulnerable to moisture. If your home has hardwood floors, always be on the lookout for any signs of water damage on your wood flooring.

The first common sign of water damage in hardwood floors is known as cupping. This happens when moisture causes the wood to expand, which then shifts the other boards together and deforms them in the center. Crowning, the opposite of cupping, is another common sign of water damage. Crowning occurs when the boards are pushed together resulting them to raise in the center of the wood boards. Cupping and crowning can both lead to a buckling floor, if left unnoticed. Buckling happens when the floor boards begin lifting from the sub-floor, causing extensive damage to your wood flooring. Other signs to look out for are cracks in the floor, boards separating, or the wood become soft and weak.

If you notice any of these signs in your wood floors, you have wood floor water damage, and need to take immediate action to prevent further damage.

Call SERVPRO of South Columbus right away to begin mitigation services. If the floor is salvageable, we can place drying equipment to repair the damaged floor to its preloss condition.  

What Our Customers Can Expect When They Call Our SERVPRO Team

2/12/2020 (Permalink)

green van outside of commercial loss Our team can help with all of your water restoration needs!

You can never plan for a water loss to occur in your home or business but it’s a good idea to keep handy the name and number of a local cleanup and restoration company like SERVPRO. A disaster like this may seem like the end of the world but to our SERVPRO team it’s just an average day. This is our specialty. Our job is to provide state-of-the-art service to our customers that are in need of water damage restoration experts.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. That is why it is imperative to call SERVPRO as soon as possible, so our team can start extracting the water.

Here is what you can expect when our highly trained technicians arrive at your home or business.

INSPECTION

Within two hours of receiving the loss notification, our SERVPRO of South Columbus restoration professionals will be on-site to help ensure your water damage is handled in accordance with the Institute of Inspection Cleaning and Restoration Certification (IICRC) Standards. Our team will inspect the affected areas to determine the extent of the water damage. We will review the inspection with you, answering any questions you may have before beginning the work.

EMERGENCY SERVICES

Our SERVPRO of South Columbus professionals take the necessary steps to help protect your home or business, as well as personal property and other contents from further damage by extracting the excess water and preparing the affected area for drying. Once the area is prepared for drying, our technicians will then place our state-of-the-art drying equipment strategically in the area. Our team will explain the needed emergency services to you step-by-step and can assist you with filing an insurance claim, should you choose to file a claim. SERVPRO of South Columbus is a preferred service provider for most major insurance companies such as Nationwide Insurance, State Farm, Allstate Insurance, Farmers Insurance and Grange Insurance. We always keep a great working relationship with our local Insurance Adjusters and Claims Agents.

MONITOR

To help ensure the structure and contents of your home or business are dried to the appropriate IICRC Standards, a SERVPRO of South Columbus professional will monitor and document the drying process. These updates will be consistently communicated with you and when applicable, to your Insurance Adjuster or Claims Agent. Continuous monitoring allows our trained technicians to better understand how the property is drying, and the equipment can then be adjusted to dry the area quickly and more cost effectively. The length of drying does depend on the severity of the loss.

RESTORATION SERVICES

SERVPRO of South Columbus will repair structural materials, reinstall carpers and cleaned affected areas of your property and contents. This is where our SERVPRO team lives up to our motto “Like it never even happened.” A final walk through of the property will be conducted with you to ensure your home or business was returned to its preloss condition.

When you contact SERVPRO of South Columbus you can rest assured that you are in good hands and that we have you and your property’s best interest at heart.

SERVPRO

2/6/2020 (Permalink)

biohazard sign Our SERVPRO of South Columbus team is highly trained to handle all of your bio-hazard needs.

SERVPRO of South Columbus professionals are trained to safely and effectively removed bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, along with state and local health regulations. We are equipped with the necessary safety equipment and cleaning products, our team can help turn unsafe environments into clean, safe homes, and offices.  

Bloodbourne Pathogens

SERVPRO professionals remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO technicians thoroughly clean, disinfect, and deodorize the structure.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO professionals can clean and restore your property and contents.

Arson and Vandalism

SERVPRO professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO of South Columbus professionals remove the sewage, contaminants and moisture, disinfecting as they clean. Our SERVPRO team help ensure the structure is properly cleaned, disinfected, and deodorized.

Our SERVPRO Team Takes Pride In Customer Service

1/9/2020 (Permalink)

kitchen cabinets and flooring removed after water damage A sink leak in this home caused extensive damage, the whole section of the kitchen cabinets had to be removed.

If you ever wonder what makes the difference between all of the contractors you can choose from, the answer is simple. It’s customer service! Here at SERVPRO of South Columbus we strive to make every job the quickest and best quality that it can be. This picture is just a quick photo of an area that was affected by water caused by a continuous sink leak. This is an example of the careful and attention to details that our project managers pour into your projects. Next time if you ever ask the question: Why SERVPRO? It’s because we care about every little detail of our work and your property. Our SERVPRO Corporate office has a 1-4-8 requirement for all SERVPRO job. Which means we must contact the customer within one hour, be on site within 4 hours and have the estimate to the adjuster in 8 business hours.

The Do's And Don'ts Of Using Power Strips

12/31/2019 (Permalink)

power strip on hardwood floor with multiple plugs plugged into it If you experience an electrical fire caused by a power strip, call SERVPRO of South Columbus for help.

With the endless amount of accessories, appliances, and tools that are becoming more and more common in your household, it can sure be a hassle figuring out where to plug all of them in at. Many homeowners find themselves always swapping plugs or using devices such as a power strip. While a power strip can help you out in many situations, it is the mistake of relying on them too much that causes problems. Follow these tips below to ensure your safety when using a power strip in your home.

  • Use only light load appliances on power strips. That includes computers, lamps, clock, etc.
  • Ensure that the power strip you purchase has an internal circuit breaker. This is a very important safety measure that is designed to prevent property loss and risks of fire.
  • Use power strips sparingly. They aren't designed to maintain a load for an extended period of time, and can easily overheat quickly if used to often.
  • DON'T plug a power strip into another power strip (term is called "daisy chaining"). Doing this will short out appliances and highly increase the risk of an electrical mishap.
  • DON'T use power strips in moist or potentially moist areas. DON'T put them in kitchens, utility rooms or basements.
  • DON'T continue to use a power strip if it feels hot.
  • NEVER cover, staple, tack or nail a power strip to anything. Covering can smother the strip, and provide ample flammable material in the event of a power strip failure. Puncturing can harm the cords, making room for dangerous situations.

Christmas Tree Safety

12/10/2019 (Permalink)

christmas tree with lights on it Call SERVPRO of South Columbus if you experience a fire during this holiday season.

This is the time of the year that people wait all year for. The time of the year where they can finally start decorating for the Christmas holiday. A live Christmas tree is a common choice for most homeowners. But did you know that Christmas trees alone result in 13 million dollars, annually, in property damage? When putting up a live tree in your home, the combination of the tree's dryness, electrical malfunction with lights and poorly located heating sources can make for a deadly combination. Follow these tips below to prevent a potential fire this holiday season.

  • When shopping for a tree, look for a fresh tree with vibrant green needles that are hard to pluck off and don't break off easily from its branches. Fresh trees are less likely to catch fire. 
  • Always place your tree away from any heating sources like fireplaces, candles, radiators, heat vents or lights.
  • Keep the base of the tree filled with water to avoid it drying out.
  • Make sure your indoor and outdoor lights have been tested by the UL or ETL/ITSNA for safety. Throw away any damaged lights you may uncover.
  • Make sure the lights your are using on the exterior of your house are labeled suitable for exterior placement. Plug exterior lighting into a ground-fault circuit interrupter protected receptacle.
  • Keep all of your candles away from the tree, furniture and decor.
  • Don't forget to turn all the lights off on the Christmas tree.

Emergency Ready Profile

12/2/2019 (Permalink)

Emergency Ready Profile This is a free service offered by SERVPRO that provides you with all the information needed in an emergency that you can access directly from our app.

Our SERVPRO Emergency READY Profile is a startup approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO’s Emergency READY Profile, your business can reduce the amount of damage a disaster can cause to your commercial building. SERVPRO is the leader in water and fire damage response and can help you quickly get your property back to preloss condition.

The SERVPRO Emergency READY Profile Advantages:

  • A no-cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.  
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. It takes minimal time to complete and will not take you away from your other current projects. But it will save a lot of time if ever needed.  
  • A guide to help you get back into your building following an unexpected disaster. This helps minimize the amount of time your business is inactive by having an immediate plan of action.  
  • Establishes SERVPRO of North Coast as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and is close by to help you.
  • Identification of the line of command for authorizing work to begin. This saves time, so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” 

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW!

Did You Know?

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, many of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

Call SERVPRO of South Columbus to get started on your SERVPRO Emergency Ready Profile today!

Levels Of Commercial Damage

12/2/2019 (Permalink)

equipment set at commercial loss SERVPRO of South Columbus came to the rescue after water damage affected this local church.

SERVPRO of South Columbus not only handles residential damage and restoration, but commercial damage as well.

When handling a commercial loss, three levels of damage are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched to get the job done quickly and efficiently, and return your business to operation “Like it never even happened.”®

No Job Is Too Big Or Too Small For Us

11/27/2019 (Permalink)

flooded warehouse Our SERVPRO of South Columbus team responded to a water loss in this warehouse caused by a water main.

No matter the size of your property's emergency, SERVPRO of South Columbus is available 24/7 to assist you. We treat all of our customers with respect and thoughtfulness, as we know that even though a job may seem "small" to us, it feels really big when it's happening to you! We treat smaller residential jobs with the same urgency that we do on a large commercial loss.

When it comes to large scale property emergencies at a commercial building, our dedicated team is well equipped to get the job done! We have years of experience handling large floods that affect multiple floors of high rise buildings as well as large warehouses with hundreds of thousands of feet affected from a flood or infested with mold. 

Size doesn't matter to us! You can always trust in our SERVPRO of South Columbus team!

Thanksgiving Cooking Safety

11/25/2019 (Permalink)

fire damaged kitchen The fire in this home was caused by a cooking fire.

With Thanksgiving coming up this week, cooking in the kitchen is going to be hectic but it is important to keep yourself and your family safe from a potential fire. Follow these safety tips from the National Fire Protection Association:

  • Always stay in the kitchen and keep an eye on the food you are cooking on the stovetop.
  • Stay inside your home when cooking the turkey, and make to check on it frequently.
  • Keep children away from the stove. Have a “kid free zone” of at least 3 feet around the stove and other area where hot food or liquids are prepared or carried. Steam or splashes from boiling liquids can cause serious burns.
  • Keep all knives out of the reach of children.
  • Make sure there are no electrical cords from an electrical knife, plate warmer or other small kitchen appliance are out of reach from children.
  • Keep matches and utility lighters up high in a locked cabinet.
  • Never leave children alone in a room with a lit candle.
  • Keep the floor clear of all belongings and toys, so you don’t trip.
  • Test all of your smoke alarms to make sure they are working.

Facts From The National Fire Protection Association:

  • The peak day for home cooking fires is Thanksgiving.
  • In 2017, the U.S. fire departments responded to an estimated 1,600 home cooking fires on Thanksgiving.
  • The leading contributing factor in cooking fires and fire deaths is unattended cooking.
  • The second leading cause of home fire deaths involved cooking equipment.

SERVPRO of South Columbus wants you to be safe this Thanksgiving holiday. If you experience unexpected fire damage in your home, please don’t hesitate to call us.