Recent Posts

Who Should You Call After Experiencing Storm Damage

4/7/2021 (Permalink)

water damage ceiling This home experienced water damage due to cracks in the roof which lead to water making its way inside the home.

Who Do You Call?

When a storm comes down quick and fast, it often finds the cracks in the roofs, or the storm floods a part of your home and remediation is often needed. Most homeowners do not think about who their remediation company might be if needed. Most people may never experience something like this and the idea of a contractor coming into your home is sheer terror. With all the nightmare stories that exist about contractors, it is no surprise!

We Will Put You At Ease

Here at SERVPRO of South Columbus, we want to put your anxiety about hiring someone to come and make repairs to your home. We are here to help you get your home put back together and walk you through the entire process. We want to make sure that you have the confidence when you hire us that we will get the job done efficiently and correct the first time. Things are going to happen, how we react to them and how we prepare for them is the difference.

Call our SERVPRO of South Columbus Team today at (614) 863-1392 for all of your storm damage needs. We are always here to help!

IICRC Certified Firm

4/1/2021 (Permalink)

IICRC logo Our SERVPRO Team is IICRC Certified!

SERVPRO of South Columbus is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) create the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of South Columbus

SERVPRO of South Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Minimizing Storm Damage

4/1/2021 (Permalink)

water on concrete basement Call our SERVPRO of South Columbus Team for your mitigation and restoration needs!

Weather in Ohio can change in an instant, and it only takes a small shift in a storm’s track to bring torrential downpours that could lead to devastating flooding. If you are a business owner, a flood can represent a serious threat to your company’s operations. While there is not a lot you can do to stop major floods from hurricanes and other natural disasters, here are some steps you can take to lessen the impact of storm and flood damage. 

Build Barriers to Slow Water Incursion

Water is a powerful force, and it is virtually impossible to keep it at bay, but you can align barriers in the path to slow it down. You can start this process long before the onset of flooding by building a levee, berm or flood control wall if local building codes permit. Have a professional assess your lower floors to see if you should apply sealants to walls or relocate utility boxes. When the rain starts falling, you could enlist help to place sandbags in strategic areas around the structure:

  • Across doorways, right up against the door.

  • In front of garage doors.

  • Around showers and floor drains to prevent incursion of water.

When building sandbag walls, make certain you do not completely surround your building, and use a plastic tarp as a base for extra waterproofing.

Clean Storm Drains and Gutters

In many cases, flood damage happens during normal storms because the building owner did not keep up on maintenance. Gutters, storm drains and other devices are designed to channel water away from the building, which is why it is important to clean them regularly to ensure they are free of debris that could cause a backup.

Minimize Losses, Being Prepared

Why risk significant disruptions to your operations when you could cut down on storm damage by taking some preparatory steps? Should you experience flooding despite your efforts, be sure to contact an experienced remediation company like SERVPRO of South Columbus to get you back up and running as soon as possible.

Here To Help

3/19/2021 (Permalink)

male employee and female customer standing in water We are dedicated to being "Faster to any size disaster".

Across the United States, SERVPRO Franchises are gearing up to serve you as the leader in the cleaning and restoration industry. Are you READY for what the new year may bring your way? While we only hope to see good things come about in a new year, it is always a good idea to plan ahead for the unexpected and unwelcome disasters such as fire, water or mold damage.

Here at SERVPRO of South Columbus, we are here to help make your residential or commercial property “Like it never even happened,” if one of those disasters comes your way. With over 1,700 independently owned and operated Franchises, you can trust the team in green to get your property— and life—back to normal. We are only one call away!

Faster to any size disaster is a commitment from SERVPRO to be there when you need us the most.

Whether you are a small business or home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, SERVPRO of South Columbus has the resources needed to respond quickly and efficiently. The faster help arrives, the quicker restoration begins and the sooner you can resume business as usual.

If a fire, water or mold damage strikes, no matter the size, call SERVPRO of South Columbus at (614) 863-1392.

What's That Funky Smell? It Might Be Water Damage

3/19/2021 (Permalink)

yellow emoji holding nose with quote "ew that stinks" If you smell something funny in your home, call SERVPRO of South Columbus!

Do you know when to be worried about a funny smell? Most new homeowners are not water damage specialists, but the human nose is an excellent tool for sniffing out trouble. Your nose is not the only way to spot water damage in your new home. Our SERVPRO of South Columbus technicians are IICRC certified and can help handle any moisture problems you may discover after moving in.

The sooner you notice a problem, the sooner you can call our team to help mitigate ongoing damages. With spring coming in southern Columbus, some water damage will be easier to spot. When you notice a problem, a highly trained SERVPRO professional can assess the extent of your damages. We can use our specialized equipment to remedy the issue fast.

What should you keep an eye out for when you do your spring cleaning? Start at the top. When looking for roof damages, obvious water stains aren't the only problem. Swollen insulation is usually an indication of water retention. Check your flashing (where the roof meets the walls) for cracks and look for missing shingles as well as more obvious signs like holes. Look at door frames and molding. Unusual stains or dark spots on the walls can mean trouble.

Inside, make sure you check your appliances after you move in to be certain they are not leaking where you cannot see easily behind them. Cracked hoses and loose connections can be tricky. Ripples, buckling, and changes in texture can tell you the flooring has a water problem. Remember to trust your nose. If it smells wrong, it probably is.

Outside water damages and mold are often caused by improper drainage. Check your spouts to see that they are clear and make sure you do not have water pooling around the foundation of your new home. At the first sign of damage, you can call SERVPRO.


No one wants to find water damages in their new home this spring. If you do, SERVPRO of South Columbus is available at (614) 863-1392 24 hours a day. We can make things “Like it never even happened.”

Our Drying Goals During The Water Restoration Process

3/19/2021 (Permalink)

moisture meter on brown water stain Our SERVPRO of South Columbus Team uses state of the art equipment during the water restoration process.

Drying Goals During Water Removal In Your Columbus Home

Water damage technicians create a drying goal during your southern Columbus home’s initial assessment. The drying goal should indicate the condition of materials and contents once restored to their natural preloss dryness. Qualified technicians should always monitor the drying process to determine if current procedures remain in-line with any established goals.

A drying goal for water removal at your southern Columbus property is the intended result in affected areas after completing restoration services. Our dedicated technicians use years of experience, training, and advanced equipment to provide moisture content readings from dry, unaffected contents, and structure — readings in percentage for wood materials, and readings in points for non-wood materials.

Our SERVPRO technicians use drier air to increase the rate of evaporation while performing water removal services on your property – drier air means air with low humidity. A relative humidity (RH) of less than 40% is within the normal range for performing an effective drying solution. RH under 40% typically tells us that the air is dry and thirsty, allowing it to pull more water from wet materials within the affected area.

While measurements for RH does not guarantee that your structure is dry, reaching a low RH ensures that humidity within the affected area is decreasing. To determine whether the area is dry, SERVPRO technicians take specific humidity readings of the affected areas; these readings should match those taken in unaffected areas. We use moisture meters to measure the moisture content of wet materials found in your home.

SERVPRO water removal technicians set moisture content goals on a per-item basis – after establishing a drying standard and recording typical equilibrium moisture content (EMC). The dry standard is a moisture content reading taken from dry materials of the same type found in unaffected areas. We establish a dry standard or use a typical EMC of a material as a goal.  Once the readings match, the drying process is complete.

Call our SERVPRO of South Columbus Team for water removal, cleanup, and restoration services, 24-hours a day, 7-days a week.

Getting Your Building Certified: SERVPRO Cleaned

3/3/2021 (Permalink)

servpro employee in hazmat suit spraying Our continued commitment to a higher standard of clean!

As we all move forward in the battle against COVID-19, inspiring safety and confidence in our communities remains the number one concern. That’s why at SERVPRO of Southern Lorain County, we remain dedicated to bringing a higher standard of clean to businesses across the country through Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned is our specialized viral pathogen-cleaning program that prevents the spread of COVID-19. Going far beyond standard janitorial cleaning, Certified: SERVPRO Cleaned has helped tens of thousands of businesses nationwide keep their doors open safely in the face of this pandemic. And with more than 50 years of experience and expertise in biohazard decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather.

How does it work? Certified: SERVPRO Cleaned is grounded in our unique 3 Cs:

  • Consult: Not all businesses are the same, which is why we’ll start by learning about the unique needs of each space.

  • Clean: Based on the specific needs of the business, an expert deep clean is initiated using our proprietary EPA-approved, hospital-grade cleaning solutions and always adhering to CDC standards.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Ahh! My Pipes Are Frozen!!

2/23/2021 (Permalink)

frozen pipes Cold temperatures can lead to frozen pipes, that's why our SERVPRO Team is always here to help!

The cold temperatures in Columbus can lead to a number of problems for local homeowners. One of which may include frozen pipes. A hard freeze can even lead to broken pipes or water damage in your home. Here are some things you may want to know about what to expect when your pipes freeze.

What To Do When Pipes Freeze

If you have a frozen pipe in your home there are a few things you can do

  • Call a professional, like SERVPRO for help
  • Keep your pipes open so the water has a place to go when thawed
  • Apply gentle heat, like a hot towel or blow dryer, to the frozen area of the pipe

Why Pipes Freeze

During a hard freeze the temperature outdoors can drop so low that the cold can permeate the pipes. Any water inside will then expand. If there is not enough room inside the pipes, then the pressure can cause cracks which will lead to leaks when the water thaws. A water damage professional can help with repairs to your home if the leak causes damage.

Preventing Frozen Pipes

Fortunately, there are a few prevention steps you can take to prevent the freezing of your pipes and subsequent water damage. These steps include draining the water from pipes that may freeze such as a sprinkler line, and disconnecting any hoses from your home. You may also want to close any indoor valves that supply water to outdoor lines. If the weather is especially cold you may want to let your faucets drip a little as moving water is less likely to freeze. It’s also a good idea to keep your home’s temperature above 55 degrees.

When a hard freeze occurs, the water in your pipes can freeze and cause some damage to your home. A professional can help with any repairs and cleanup you may need. If you know that the temperature is likely to get to freezing point, you may be able to take some steps to protect your pipes.

Our SERVPRO Team Gives You A Five Star Experience Every Time!

2/5/2021 (Permalink)

five green stars Our goal is to go above and beyond for each and every one of our customers!

Guess who’s one of the most highly recommended restoration company in the Columbus area? That’s right, it’s us! We don’t need to toot our own horn, because we’ve got over 250 reviews between our 2 franchises to do that for us. We are really proud of them, because we’ve worked really hard to make sure each and every one of those reviews is well earned. Our SERVPRO of South Columbus Team strives hard to make sure every one of our customers has a five-star experience, no matter the size or type of job. Whether it’s a fire or a water loss, whether it’s a home or a commercial building. We want you to have the same experience no matter what, and if you aren’t happy, we aren’t happy! We want to make it right every time and ensure that you receive the same care and compassion that everyone else has.

Give our SERVPRO Team a call today at 614-863-1392!

Leave The Drying Equipment On!!

2/5/2021 (Permalink)

drying equipment on kitchen floor We understand that the drying equipment can be noisy and annoying, but please leave it on! We promise it helps!

When you call SERVPRO of South Columbus to help restore your property after suffering a water damage, our professional technicians will place the appropriate equipment to dry out the area as quickly as possible. It is important to always following our instructions and keep the equipment running at all times. We realize that the equipment is noisy and can become bothersome if you remain in your home during the restoration process, however, turning off the air movers and/or dehumidifiers can delay the drying time and can cause further damage to your property such as mold growth. It is also important to note that oftentimes your insurance coverage will only pay for the drying equipment for a specific length of time, depending on the category of damage. Your SERVPRO of South Columbus project manager will monitor the moisture readings of the equipment daily to determine the appropriate time for removal. If you have any concerns or questions about the drying equipment, be sure to speak to any of our highly trained technicians!